GoRoamIt purchases and subscription help
Last updated: 2026-09-26
Free access
GoRoamIt can be used without starting a trial or making a purchase. Free access includes one trip total across Active and Archived. Trips in Recently Deleted do not occupy that slot.
If paid access ends while more than one trip exists, no trip is deleted. Every trip remains available to view. The user chooses one trip to continue editing with Free access; the other trips stay read-only until Annual Pro or Lifetime access becomes active again.
Annual Pro
Annual Pro is an auto-renewable one-year subscription. The US reference price is $19.99 per year; the App Store purchase screen shows the actual localized price before confirmation.
Eligible customers can receive a 14-day introductory free trial. Apple determines eligibility. If eligible, the subscription renews at the displayed annual price after the trial unless it is cancelled before renewal.
Annual Pro unlocks the paid feature set while the verified subscription is active, including multiple trips and the paid editing, calendar, Places, cover, sharing, and export features identified inside the app. While subscribed, it also includes newly released Pro features, improvements to Pro features, system compatibility updates, and support.
Lifetime
Lifetime is a separate, non-consumable purchase. The US reference price is $29.99; the App Store purchase screen shows the actual localized price before confirmation.
Lifetime unlocks the same paid feature set without an annual subscription renewal. It can be restored for the purchasing Apple Account when Apple still reports a valid purchase.
Cancel an Annual Pro subscription
Subscriptions are managed by Apple. Open Apple Account subscription settings to cancel Annual Pro. Cancelling prevents a future renewal; it does not normally remove access before the verified expiration date and is not itself a refund.
Deleting GoRoamIt does not cancel an Apple subscription.
Restore Purchases
Use Restore Purchases in GoRoamIt Settings to ask Apple to restore eligible Annual Pro or Lifetime purchase rights for the current Apple Account.
Restore Purchases does not download or replace locally stored trips. Trip recovery files and Apple purchase restoration are separate processes.
If restoration does not find an eligible purchase, confirm that the device is using the Apple Account that made the purchase, check the network connection, and try again. A pending purchase or billing issue must be resolved through Apple before GoRoamIt can grant verified paid access. Do not send Apple Account passwords, purchase credentials, or signed transaction data to GoRoamIt support.
Expiration, refund, and revocation
When Annual Pro expires, all local trips remain viewable. If more than one trip exists, choose one trip to keep editable with Free access; the others remain read-only. Renewing Annual Pro or restoring valid paid access makes all trips editable again.
If Apple verifies that a purchase was refunded or revoked, the associated paid access ends. GoRoamIt does not delete local trips because paid access ends.
Offline access
GoRoamIt keeps trip data locally so existing information remains available without a network connection. If a previously StoreKit-verified Annual Pro period expires while verification is unavailable offline, GoRoamIt keeps Pro access for at most 3 days from Apple's signed expiration time. The app labels this temporary state. At the deadline, access becomes Free even if the device remains offline. A verified refund or revocation never receives this grace.
Prices, payment, and refunds
The App Store confirmation screen is authoritative for the price, currency, trial eligibility, billing period, and payment terms. Payment is charged by Apple to the Apple Account used for the purchase.
Apple handles App Store refund requests and decisions. GoRoamIt cannot promise or issue an Apple refund directly. Apple purchase restoration does not restore local trip files.
Contact
Support URL: https://bettertoolsstudio.com/goroamit/support
Support email: info@bettertoolsstudio.com
Privacy Policy: https://bettertoolsstudio.com/goroamit/privacy
Terms of Use: https://bettertoolsstudio.com/goroamit/terms